Use the command Systeminfo/Support [System info/Support] opens the dialog window PARTsolutionsSysteminfo [PARTsolutions system information].

Here you can send important information to the support team by e-mail. Fill in the fields and then click on e-mail support.

Alternatively, you can also save the content of the dialog box to a text file. You can find the command Save content to file [Save content in file] in the context menu (see following figure). If you work with PARTconcept Ticketing, it also makes sense to upload the text file as an attachment.